CSpire - Customer Service & Store Manager of Grenada, MS.
Steven Bowlin of Customer service in Telesales department order a phone without my permission. Next he added a line to my phone without my permission.
Thirdly he lied about calling the store to check on a phone for me. I could not go into the store to purchase a phone because of his actions. Then the manager in the Grenada store refused to let me purchase a phone because he had the nerve to tell me to activate the phone that I did not order and do not return the phone to the Grenada store. No one from C-spire could over-ride all these things Steven Bowlin did and I still don't have a phone.
Cspire is the worst cell phone company ever. I stayed on the phone from 7:00 am to 11:00 am without resolving the issue.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
CSpire Cons: Store manager of grenada and customer service.
Location: Grenada, Mississippi
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